Ready is the first professional solution for caring people that is offered as a scalable service offering


Ready offers a recurrent business model that is fully configurable, variable and scalable; so that you can adapt it to the size and needs of your business, customers and employees.

Wearable device

Ready is offered with the possibility of including a portable device, which can be worn on the wrist, neck or pocket.

Our device is designed so that the user always carries it with them, without stigmatizing it, because it is inconspicuous and lightweight.

The device is durable, robust, submersible and dust resistant. In fact, it complies with the IP-67 certification, among others.

It has a comfortable and discreet emergency button that facilitates the emergency request, even in situations of stress or when the user cannot communicate verbally, emitting a signal to the mobile phone, even when the user does not have it in their hands at a distance of about 10 meters.

After holding it down for a couple of seconds, it emits a beacon signal via iBeacon, which is recognized by the mobile phone and initiates the assistance request procedure.

The use of BluetoothTM Low Consumption (BLE) technology allows its use for 2 years, without recharging,

Its standard CR2450 button-type battery is recyclable and can be found in any store.

Its three-axis accelerometer and an our advanced algorithm provides the possibility of detecting possible falls, when there is a previous movement, a sharp deletion and, subsequently, the device remains immobile for approximately 20 seconds.

Limit risks, reducing your customer acquisition cost. The cost of this device (which is mandatory for the contract modalities that include fall detection) is included in the price of the service and grants the right to use it during the contract time.

Conectivity and cloud services

Ready was designed to adapt to your needs in a flexible way and with an efficient operation and service model.

Thanks to our new business model you will not need to invest in infrastructure . With Ready you can hire a complete technological solution for advanced assistance and care for people as a service, which includes our cloud infrastructures.

Our cloud infrastructure guarantees high availability and accessibility to services . In addition, they are easy and quickly scalable .

Ready has been designed and developed using security by design standards . In addition, as part of our commitment to the security and processing of personal information, we meet all the requirements of the GDPR .

If you prefer that, we can deploy Ready in your corporate infrastructures.

Licences of backoffice tools

Service through which new users are welcomed, resolving any questions they may have about the operation of Ready and, in case they had not completed the process of activating their accounts or linking their devices, they are remotely assisted .

Mobile app licences

Allows download, installation and use of the application to Ready To Care for iOS and Android smartphones

The application can be downloaded from the official channels of these platforms: Google Play Store y App Store.

Ready To Care is not distributed by any other means for consumption. Be wary of copies or installers that are not distributed through the official sites mentioned above.

The distribution and use of the Ready Cares For You application is regulated through the End User Agreement.

Welcome

Service through which new users are welcomed, resolving any questions they may have about the operation of Ready and, in case they had not completed the process of activating their accounts or linking their devices, they are remotely assisted .

Customer support services

Through this service, which is provided in three languages: ( Spanish, English and German ) users can make inquiries about contract modalities, functionality, incidents, contracting for additional services and any other query. They may have.

This service has different levels of attention:

  • Basic: incorporates an email form to perform these procedures telematically.
  • Standard and Premium: add the possibility of making these inquiries via telephone.
  • Professional: designed for the protection of workers and, therefore, restricts the service to the work schedule chosen by the user.

Monitoring

Service through which our professional operators will monitor any incident that may occur. It is possible to activate different levels of service that indicate the average response times and the opening hours.

Therefore, it has different levels of service, according to the modality contracted:

  • Basic: with restrictions regarding schedules and days of the week in   The service is provided. The rest of the time the alerts can be   monitored and attended by the contacts that the user incorporates into their action plan, by contracting the service Ready Link.
  • Professional: adjusting the service to the business days and schedule chosen by the user.
  • Standard and Premium: include this service 24 hours a day, all days of the year.

Health emergencies

Except in the Essential service, where it is the contacts themselves who monitor and receive the alerts, in the rest of the service levels, when our operators observe an emergency situation, they initiate an action protocol that happens trying to contact the user and / or with other people who can help you in the place where you are, evaluate the seriousness of the situation to confirm it and determine the most appropriate procedure and means (whether public or private) to address it, scaling it if necessary.

In addition, we will notify the contacts indicated in the Action Plan of what happened and keep them informed of the evolution of the events until the scenario is closed.

These procedures are carried out by qualified and trained personnel for these types of situations, who have at their disposal relevant information regarding the identity of the user, his general medical staff, the services he has contracted and other details such as his last movements or previous incidents. that this person has nicknamed to have. This allows us to develop a more effective service, which reduces attention times, makes it easier to identify the person and their general situation, even if they cannot communicate and, ultimately, improve the chances of success and reduce the time spent in situations of real emergency

Like the rest of the services, it is possible to hire different modalities depending on the frequency, the days and times, as well as the service modality:

  • Essential: is our most economical level, for those users who have the Ready Link service (which requires that two or more users have the Ready application installed and select other users in their Action Plan to share their emergencies with they). This allows them to keep in touch with each other, receive alerts on their mobile phones with all the details of emergencies, so that they are the ones who decide what to do in each case.
  • Basic, Professional and Premium services include the management at any time of the day and every day of the year of our professionals. In addition, the activation of the Ready Link service is allowed so that it is the users themselves who decide with whom they want to share their alerts.
  • Professional: is specially designed for companies to protect their workers with the same levels of service as Basic, Professional or Premium services, but limiting them to the working days and hours chosen by the user.

Security emergencies

Except in the Essential service, where it is the contacts themselves who monitor and receive the alerts, in the rest of the service levels, when our operators observe an emergency situation, they initiate an action protocol that happens trying to contact the user and / or with other people who can help you in the place where you are, evaluate the seriousness of the situation to confirm it and determine the most appropriate procedure and means (whether public or private) to address it, scaling it if necessary.

In addition, we will notify the contacts indicated in the Action Plan of what happened and keep them informed of the evolution of the events until the scenario is closed.

These procedures are carried out by qualified and trained personnel for these types of situations, who have at their disposal relevant information regarding the identity of the user, his general medical staff, the services he has contracted and other details such as his last movements or previous incidents. that this person has nicknamed to have. This allows us to develop a more effective service, which reduces attention times, makes it easier to identify the person and their general situation, even if they cannot communicate and, ultimately, improve the chances of success and reduce the time spent in situations of real emergency.

In Ready it is possible to activate different security modalities depending on the frequency, days and times, as well as the service modality:

  • Essential: is our most economical level, for those users who have the Ready Link service (which requires that two or more users have the Ready application installed and select other users in their Action Plan to share their emergencies with them). This allows them to keep in touch with each other, receive alerts on their mobile phones with all the details of emergencies, so that they decide what to do in each case.
  • Basic, Professional and Premium services include the management at any time of day and every day of the year of our professionals. In addition, the activation of the Ready Link service is allowed to be the users themselves. They decide who they want to share their alerts with.
  • Professional: was specially designed for companies to protect its workers with the same levels of service as Basic, Professional or Premium services, but limiting them to the working days and hours chosen by the user.

Security emergencies

Aimed at the mobile protection of people in situations of threat, coercion or aggression in which the integrity of the user or other close persons is jeopardized.

Like rest of services we offer, these procedures are carried out by qualified and trained personnel for these types of situations, who once identified the situation will proceed to escalate it and mobilize public or private security means.

Ready offers different levels of service for each modality:

  • Esencial: ideal for those users who want to save and for that it is enough for them to have a solution that allows them to inform their contacts immediately and discreetly using  Ready Link with this active service.
  • Basic, Professional and Premium are also include the management at any time of the day and every day of the year of our professionals.
  • Professional was specially designed for companies that wish to protect their workers or for those workers who do their own work alone or on their own and want to have a surveillance service that protects them wherever they are during their workday.

Long unactive periods

Service that analyzes the location and movements of users to generate alerts for an unusual level of inactivity during periods of the day when users are not usually immobile for a long time. This service is used to detect possible emergency situations in cases where users have not fallen and when they are not able to send an emergency signal.

  • For Essential, Basic, Standard and Professional we provide a notification mechanism that alerts the contacts of the Action Plan when the system detects a period of long inactivity, so that they can contact it and verify for themselves that everything is in order.
  • El servicio Premium is especially suitable for people living alone, isolated and includes the possibility of contacting the user in cases where the system detects an unusual period of activity or inactivity, in order to check their health status.

Reminders

This service was designed to remember and control appointments or medication shots. The system allows you to schedule specific or cyclic events during specific periods and days of the week, define the hours at which the user must be reminded of what to do and include images and texts that help identify him. Once a reminder is activated, the user must confirm that he has completed it. The omission of this action causes a notification scenario that is scaled to contacts and / or operators depending on the service levels contracted.

  • For Essential, Basic, Standard and Professional service levels We provide a notification mechanism that informs the contacts of the Action Plan when the user does not confirm that they have completed what they should do before a reminder, so that they are the ones who decide whether to take any additional action.
  • The Premium is especially suitable for elderly people, patients and any other person with a degree of dependence or specific conditions that require a higher level of monitoring and service. In this case, our operators will contact the user to remind them what to do and verify that it has been completed, as well as keep the contacts of the User Action Plan informed of any relevant incident or eventuality.

Fall detections

Service specially designed for the Professional mode, so that those companies that wish to protect those workers who perform tasks in risky environments or perform their work alone, so that they can use Ready as an additional protection tool.

Lonely period monitoring

Designed for people who usually spend time alone in lakes or who may eventually disengage a dangerous activity or may feel unsafe at some time, we have designed a service in which the user activates a special surveillance mode for a specific period of time. After this period Ready will try to confirm if the user is well. If the latter does not answer, an emergency scenario will be initiated that will be identified by the contacts of your Action Plan that have activated this type of notification as by our operators at the Premium service level.

Service specially designed for the Professional modality, so that those companies that wish to protect those workers who perform tasks in hazardous environments or perform their work alone, so that they can use Ready as an additional protection tool.

Accompaniments by phone

Premium service specially designed for people living alone or isolated, through which a frequency and call times are established in which operators will contact the user, check their status and provide the assistance they may need.

People are the first

At some point we EVERYBODY needs help; That's why in Ready we put the focus on people, doing our best so that everyone, without exception, can enjoy their lives in an independent and safety way.


Do you whant to know how Ready can boost your business?